Legal Notice

Welcome to Vedress. This Legal Notice applies to your access to and use of the Vedress website, including all pages, product information, images, text, graphics, services, features, and content available on this website.

By visiting, browsing, using, or purchasing from this website, you acknowledge that you have read, understood, and agreed to this Legal Notice, as well as our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies published on this website.

Website Operator

This website is operated under the brand name Vedress. Vedress is an online store focused on formal dresses, evening gowns, prom dresses, homecoming dresses, pageant gowns, wedding guest dresses, and other special occasion dresses.

If you have any questions about this website, our products, or your order, you may contact us through the following official customer service channel:

Website Operator

This website is operated by Vedress Limited under the brand name Vedress.

Legal Business Name: Vedress Limited
Registered Business Address: Room 502C, 5th Floor, Ho King Commercial Centre, 2–16 Fa Yuen Street, Mong Kok, Hong Kong
Website: www.vedress.com
Email: service@vedress.com
Phone / WhatsApp: +86 134 5173 3317
Business Hours:
Monday – Friday: 7:00 AM – 7:00 PM Pacific Time
Saturday – Sunday: 9:00 AM – 4:00 PM Pacific Time

Website Use

The Vedress website is provided for online shopping, product browsing, customer service, order placement, and general product information. You agree to use this website only for lawful purposes and in a manner that does not damage, disable, interfere with, or impair the normal operation of the website.

You must not use this website for fraudulent, misleading, abusive, harmful, or unlawful activities. You must not attempt to gain unauthorized access to any part of the website, customer accounts, payment systems, servers, or related services.

Intellectual Property

All content on this website, including but not limited to product descriptions, images, logos, graphics, icons, banners, page layouts, design elements, text, and other materials, is owned by, licensed to, or legally used by Vedress unless otherwise stated.

You may not copy, reproduce, distribute, modify, display, publish, sell, upload, download, or use any content from this website for commercial purposes without prior written permission from Vedress.

Unauthorized use of Vedress content, images, product information, brand materials, or website design may violate intellectual property rights and may result in legal action where applicable.

Product Information

Vedress makes reasonable efforts to provide accurate and updated product information, including product names, descriptions, images, prices, size information, color information, availability, and other product details.

However, product information may occasionally contain errors, inaccuracies, or omissions. Vedress reserves the right to correct, update, modify, or remove product information at any time without prior notice.

Product images are provided for reference only. Actual product color, texture, fabric appearance, details, or fit may vary slightly due to photography lighting, screen display settings, fabric characteristics, production batches, and manual measurement differences.

Size and Fit Notice

Size charts and measurement guidance are provided to help customers choose a suitable size before placing an order. Customers are responsible for carefully reviewing the product details, size chart, and measurement instructions before completing a purchase.

If you are unsure about sizing, fit, or product details, please contact us before placing your order. Our customer support team may provide general guidance based on available product information, but the final size selection remains the responsibility of the customer.

Pricing and Availability

All product prices, discounts, promotions, shipping options, and product availability are subject to change without prior notice.

Vedress reserves the right to correct pricing errors, product listing errors, inventory issues, or order-related inaccuracies. If an order is affected by an error, product unavailability, or incorrect information, we may contact the customer to confirm the updated details, offer an alternative solution, or cancel and refund the affected order where appropriate.

Submitting an order on this website does not guarantee acceptance of the order. Vedress reserves the right to refuse, cancel, or limit any order if fraud, unauthorized activity, payment issues, product unavailability, incorrect information, or policy violations are suspected.

Customer Responsibilities

Customers are responsible for providing accurate and complete order information, including name, email address, shipping address, billing information, and any other required details.

Vedress is not responsible for delivery delays, failed delivery, lost packages, additional shipping costs, or other issues caused by incorrect, incomplete, or outdated information provided by the customer.

Customers are also responsible for reviewing product details, size information, shipping policies, return conditions, and order information before completing a purchase.

Shipping, Returns, and Refunds

Shipping, delivery, returns, cancellations, exchanges, and refunds are subject to the policies published on this website.

Customers should review our Shipping Policy and Return & Refund Policy carefully before placing an order. Certain items, including custom-size items, personalized items, final sale items, worn items, altered items, washed items, stained items, or items damaged by the customer, may not be eligible for return or refund.

Third-Party Services

This website may contain links to third-party websites or use third-party services, including payment processors, shipping carriers, tracking platforms, social media platforms, analytics tools, or other external services.

These third-party services are provided for convenience or website operation purposes. Vedress does not control and is not responsible for the content, policies, privacy practices, security, availability, or services of any third-party website or platform.

Customers should review the terms and policies of any third-party service before using it.

Payment and Security

Orders placed on this website are processed through the available payment methods shown at checkout. Customers are responsible for ensuring that all payment, billing, and shipping information is accurate before submitting an order.

Vedress will never ask customers to provide sensitive payment information by email. If you receive a suspicious message claiming to be from Vedress, please contact us directly through our official customer service email at service@vedress.com.

Limitation of Liability

To the fullest extent permitted by applicable law, Vedress shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website, inability to use this website, product misuse, delivery delays caused by third parties, technical errors, third-party service issues, or circumstances beyond our reasonable control.

Nothing in this Legal Notice is intended to exclude, restrict, or limit any rights that customers may have under applicable consumer protection laws.

Prohibited Activities

When using this website, you agree not to engage in any activity that may harm Vedress, other customers, or the normal operation of the website. Prohibited activities include, but are not limited to:

• Using the website for fraudulent, unlawful, abusive, or misleading purposes
• Providing false, incomplete, or misleading order information
• Attempting to access restricted areas of the website without authorization
• Uploading viruses, malware, spam, or harmful code
• Copying, scraping, or misusing website content without permission
• Interfering with website security, checkout functions, or customer experience
• Misusing customer service channels or submitting abusive communications

Changes to This Legal Notice

Vedress may update, revise, or modify this Legal Notice from time to time to reflect changes in our website, products, services, business operations, or legal requirements.

Any updates will be posted on this page. Continued use of this website after updates are published means that you accept the revised Legal Notice.

Contact Us

If you have any questions about this Legal Notice, website use, product information, or customer support, please contact us:

Email: service@vedress.com

Phone number：+8613451733317

Business Hours:

• Monday to Sunday: 8:00 AM – 5:30 PM Los Angeles Time
  

Last Updated: June 22, 2026